Cancel or amend my order
Can I change or amend my order after I’ve placed it? Once an order has been placed, it’s not possible to make any changes. This includes updating the item or si...
Issues with my order
We're sorry to hear there’s been an issue with your order. My item is faulty, what should I do? If your item’s faulty, simply return it to us as soon as you ca...
Why did I get an email saying my item is out of stock?
We're really sorry if you've received an email saying that one or more of the items you ordered is out of stock. Why did I receive the email? When this happen...
Can I send an order as a gift to someone?
Yes! You can send an order as a gift by entering the recipient’s address as the delivery address at checkout. Please note that we don't offer a gift-wrapping s...
Something went wrong, how do I make a complaint?
We're sorry to hear that you need to make a complaint. Our Help Pages are here to answer your questions. If you've been unable to find what you're looking for...