Can you tell me more about the eu.topshop.com partnership with ASOS?
Is eu.topshop.com operated by ASOS? Yes, eu.topshop.com is operated by ASOS. However, it’s important to note that though ASOS manages the Topshop website, eu...
What are my payment options?
You can pay for your order using any of the payment methods listed below. Please note: Payments can only be made in EUR (€). Gift Vouchers are not availabl...
Can I apply a promo code to my purchase?
We regularly run sales and special promotions on our website, so be sure to check our homepage for the latest offers! We occasionally send promo codes via our...
Invoices
How can I get a commercial invoice? If you need a commercial invoice (also known as a receipt) for your order, simply get in touch with Customer Care, and we'l...
What should I do if my payment is declined?
If your payment is declined, you'll need to place your order again as we can't reinstate an order once the payment has failed. The 'Your Topshop order was unsuc...