Accessibility
Accessibility Statement
At Topshop, we are committed to providing equal access to all our customers. We believe that everyone deserves to have a seamless and enjoyable shopping experience on our website.
Web Accessibility Initiative.
We strive to ensure our website conforms to level AA compliance as specified by the Web Content Accessibility Guidelines (WCAG) and are working towards meeting WCAG 2.2 level AA standards on this website. We train members of our team on accessibility best practices and regularly conduct accessibility audits and usability testing to ensure that our platforms are accessible to all individuals.
Feedback and Support
We welcome feedback from our customers regarding the accessibility of our website. If you have any suggestions, questions, or concerns about accessibility, please raise them via email here.
We are committed to making our website accessible to all users, and we will make every effort to address and resolve any accessibility issues promptly.
Further Steps
Below are a list of further actions we are taking to accomplish an accessible digital offering:
- We strive to consider accessibility from the start when developing new products and services.
- We understand that accessibility is an ever-evolving field and we are committed to providing training for our staff to reflect that.
- We aim to ensure accessibility is considered when procuring third party services.
- We view accessibility as an ongoing effort due to the constantly evolving nature of digital accessibility and usability considerations, as well as the changing needs of our customers.